As we figure out how to go about bringing the management of our ecommerce platform in-house and fit it into our existing product management approach, some questions about the roles people play have come up.

In the old way of doing things, as the ecommerce subject matter expert, person with the most Magento knowledge, and owner of the relationship with the agency, the role of Product Manager would have fallen to me. But that doesn’t fit with the new way of doing things.

In the new way of doing things, I’m the customer (which seems a little non-sensical to me as I’m not the end user who will be extracting value), and we’ll have a Product Manager who will collect my requirements and write user stories for the Developer, and a Delivery Lead who will manage development.

It’ll be a challenge for me to give up control to others but I know it has the potential to be better in the future, and I think it’ll be a challenge for the Product Manager and Delivery Lead who are already at full capacity