Weeknotes #23

What happened this week…

  • Prepared the dashboard for Q3 Performance Review
  • Photographed our new Gifts For The Heart products
  • Worked on the feasibility of print-on-demand cards and ecards for companies
  • Attended the Charities Trading Forum at Diabetes UK
  • Reported on Ecommerce performance over Q3 at the Quarterly Performance Review
  • Started working on the Customer Segment Verticals breakdown
  • Investigated how our Finance Reporting works
  • Updated our FAQ’s
  • Added more links from the main website to the Online Shop

Read this week…

Doing next week…

  • Starting the Condition-led Pin Badge campaign
  • Meeting with a creative agency to talk about print-on-demand cards and ecards for companies
  • Ecommerce Monthly Management Meeting to review our projects roadmap
  • Adding the Gifts From The Heart products to the Online Shop
  • Learning about Qubit, the digital experience and personalisation platform

Interesting stat of the week…

  • 22.5% of the revenue in Q3 was from Donations and Delivery Charges

In the not too distant future….

  • Setting up Freshdesk, our new Customer Service System