Getting together Christmas cards product information.
RMSP Contact Centre workshops.
Learning how to use SessionCam better.
Discussing a user generated social content platform.
Analysing the part two months of advertising.
Looking at improving Refunds reporting.
Interesting stat of the week…
52% of Online Shop revenue is from the Referral Visitors from the main website, and Returning Referral Visitors convert three and half times better than New Referral Visitors.
In the not too distant future….
Ecommerce Customer Service Improvements with the Business Improvements Team.