Weeknotes #45

What happened this week…

  • Spoke to a second-hand books partner about selling their books.
  • Updated our finance reporting to make it more automated.
  • Met with the Fundraising Digital Business Partner.
  • Met with our Magento agency to talk about plans for the rest of year.
  • Discussed automating ecommerce sales reporting into our finance system.
  • Email automation workshop.
  • Talked about selling Gala tickets on the Online Shop.

Read this week…

Doing next week…

  • Finalising Magento development requirements.
  • Product Development for weddings and clothing.
  • Getting together Christmas cards product information.
  • RMSP Contact Centre workshops.
  • Learning how to use SessionCam better.
  • Discussing a user generated social content platform.
  • Analysing the part two months of advertising.
  • Looking at improving Refunds reporting.

Interesting stat of the week…

  • 52% of Online Shop revenue is from the Referral Visitors from the main website, and Returning Referral Visitors convert three and half times better than New Referral Visitors. 

In the not too distant future….

  • Ecommerce Customer Service Improvements with the Business Improvements Team.