What happened this week…

  • Answered lots of defibrillator enquiries.
  • Wrote Ecommerce test scenarios for AX.
  • Built a chatbot to recommend defibrillators.
  • Created defibrillator recommendation package downloads.
  • Wrote a training course for Freshdesk users
  • Started dev work on improving how Bundled and Grouped products work on Magento.
  • Refined the defibrillator supplier ordering process.
  • Ordered new Bride and Groom and Pride Pin Badges for our Wedding Favours range.
  • Built a bot service to load tickets into Freshdesk from a spreadsheet.
  • Set up a customer survey to find out about what jewelry customers might want.

Read this week…

Doing next week…

  • User story mapping for selling furniture online.
  • Launching Blood Pressure Monitors on the Online Shop.
  • Creating defibrillator product bundles.
  • Delivering basic training for Freshdesk users.
  • Photo shoot for our new Trolley Tokens.
  • Adding Defibrillators to our Facebook Shop.
  • Arranging delivery of more Blood Pressure Monitors.
  • Answering more defibrillator enquiries.

Interesting stat of the week…

  • After three weeks of selling defibrillators we’ve benchmarked a 5% conversion rate.

In the not too distant future…

  • Finally launching the Central Ordering site.