What happened this week…

  • Defibrillators enquiries and orders processing of almost £14k (our best week ever).
  • Discussed our focused work experiment.
  • Discussed Range Plan responsibilities and AX learning for Ecommerce.
  • Sent User Stories for the defibrillator webpages to the Content Experience team.
  • Met with a UX designer to discuss the design for the Defibrillator Advice Centre.
  • Listened in on the Marketing & Engagement Directorate townhall, and began thinking about objectives.
  • Tidied the Online Shop and looked at category reorganisation.
  • Discussed the security requirements for using the Freshdesk customer portal.
  • Began updating the Terms and Conditions to reflect drop-shipping defibrillators.
  • Interviewed for the new Ecommerce Executive role.

Read this week…

Doing next week…

  • Undertaking an experiment in focused working (Advertising, Magento dev, blood pressure monitors, defibrillators and supporter merchandise).
  • Discussing selling defibrillators with the Heart Helpline.
  • Takeover Clothing buying from the Accessories Team.
  • Discussing selling furniture online.
  • Discussing Christmas Cards stock management and marketing.

Interesting stat of the week…

  • 32% of defibrillator orders are paid by invoice with 68% paid by credit card. Defibrillators make up 86% of sales with cabinets, cases, etc. making up 14%.

In the not too distant future…

  • Reviewing the results of our focused working experiment.