Non-violent Communication

Admin on 31/05/2019

Nonviolent Communication, (NVC), is based on the principles of nonviolence– the natural state of compassion when no violence is present in the heart. NVC begins by assuming that we are all compassionate by nature and that violent strategies—whether verbal or physical—are learned behaviors taught and supported by the prevailing culture.

NVC also assumes that we all share the same, basic human needs, and that all actions are a strategy to meet one or more of these needs. People who practice NVC have found greater authenticity in their communication, Increased understanding, deepening connection and conflict resolution.

Weeknotes #148

Admin on 31/05/2019

What happened this week…  

  • Answered Defibrillator enquires and processed orders.  
  • Handed-over Freshdesk to CSC. 
  • Completed handover notes. 
  • Discussed medical sign-off for Blood Pressure Monitors. 
  • Interviewed for the new Ecommerce Executive role. 

Read this week…  

Doing next week…  

  • Answering defibrillator enquiries.  
  • Right To Be Forgotten requests. 
  • Central Ordering site support questions. 
  • Processing monthly purchase orders. 
  • Second interview for the new Ecommerce Executive role. 

Uninteresting stat of the week…  

  • During my time at the BHF the online shop had 6.7 million visitors, took almost 62,000 orders, shipped 572,000 units, and did over £2 million in sales. 

In the not too distant future…  

  • A new role at the British Standards Institute