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Roger Swannell

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How to Tell a Business Story Using the McKinsey Situation-Complication-Resolution (SCR) Framework
Schmenner's Service Process Matrix - but for charities
Do you think the XYZ formula by Steve Blank could work for other purpose when you pitch ? “I help X to do Y by doing Z.” X=audience Y=the problem Z=the solution
Innovation Space 4P’s - process, product, position, paradigm
Case study on Amazon's approach to innovation and competition in the knowledge economy

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The YouTube Revolution in Knowledge Transfer
Measuring Disadvantage
2021 NUMBERS: Ofcom media & stats for the UK
Bigbury-on-sea
Managing remote workers to everyone’s benefit – productivity, wellbeing, results

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