Weeknotes #106

What happened this week…

• Built a chatbot to user test getting location data from the user.
• Wrote an IT service transition document for Freshdesk.
• Worked with suppliers to quote for fundraising events clothing.
• Discussed rebuys on CPR training products.
• Launched the new online shop.
• Started advertising Christmas cards.
• Met with the Director of Services and Clinical Lead to update on selling defibrillators.
• Drafted a supplier agreement for drop-ship suppliers.
• Rewrote webpage content for defibrillators.

Read this week…

• A surprisingly simple technique for a rockstar product vision: The Ladder of Needs
• 10 Small Design Mistakes We Still Make
• Would you rather be late — or wrong? A strategic case for Waterfall development
• Why You Need a Chatbot for Your Next Running Event
• The UX behind designing landing pages that convert
• Why Small Teams Win And Bigger Ones Fail

Doing next week…

• Working through outstanding fixes on the new Online Shop.
• Setting up defibrillators on the Online Shop.
• Meeting with the Cards Buying & Merchandising Team.
• Aligning defibrillator content with the National Defibrillator Network.
• Discussing technical solutions for email sending from Freshdesk.

Interesting stat of the week…

• Of our nineteen product groups, year to date sales for five of them are above average. Tickets is 939% above average sales, Weddings is 201% above average, Pin Badges 200%, Sports Clothing is 179% and Leisure Clothing is 122% above average sales.

In the not too distant future….

• Selling Christmas cards on Ebay.

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