Weeknotes #147

What happened this week…

  • Answered Defibrillator enquires and processed orders. 
  • Confirmed new online clothing approvals. 
  • Set up Pier to Pier merchandise on the Online Shop. 
  • Set up new clothing online 
  • Wrote interview questions for the customer service system analyst interviews. 
  • Provided sales reports for the auditors. 
  • Discussed fraud prevention for online orders. 
  • Set up the Survival Team on Freshdesk. 
  • Discussed Ecommerce reporting for RMSP. 
  • Wrote more handover notes. 

Read this week…

Doing next week…

  • Answering defibrillator enquiries. 
  • Switching off Frogmore tickets and L2B Coach Tickets. 
  • Processing Pier-to-pier orders. 
  • Handing-over Freshdesk to CSC and IT. 
  • Completing handover notes. 

Interesting stat of the week… 

  • Comparing Average Order Value from Jan – May 2019 to Jan – May 2018, Mobile has increased 28% from £26.48 to £33.96, desktop increased 63% from £43 to £70, and tablet increased 19% from £31 to £37. 

In the not too distant future…

  • More blood pressure monitors on the Online Shop.