Week notes #48

What happened this week…

  • RMSP Buying & Merchandising Solution Design workshops.
  • RMSP Interface questionnaires.
  • Finance reporting for the first quarter and planning next steps in automating and streamlining future reporting.
  • Improving our advertising based on analysing the past three months performance.
  • Improving the efficiency of our stock holding.
  • Photography for the new-shaped Trolley Tokens.
  • Marketing planning for the Summer Sale.

Read this week…

Doing next week…

  • RMSP Inventory Solution Design Workshops.
  • RMSP Interface meetings.
  • RMSP Buying & Merchandising system familiarisation.
  • Discussing automating sales reporting from Magento into finance systems.
  • Creating marketing assets for the Summer Sale.
  • Making small changes to the Online Shop to improve the customer experience.
  • Moving into production of our new wedding favours.
  • Setting-up this year’s range of Christmas Cards.

Interesting stat of the week…

  • Comparing last week against last year, the percentage of visitors on Desktops has stayed about the same but visitors using Mobiles has increased 60%, the number of pages viewed on Mobiles increased 32%, and the number of Checkouts on Mobiles increased 50%.

In the not too distant future….

  • A Customer Services Training Programme.