Week notes #49

What happened this week…

  • RMSP Key User Familiarisation for Buying & Merchandising.
  • Had our first of many User Testing sessions to find out how people use the Online Shop.
  • Began setting up Christmas cards.
  • Made some small changes to the improve the customer experience on the Online Shop.
  • Created marketing materials for the Summer Sale.
  • RMSP Solution Design for Inventory & Warehousing and Interfaces.
  • Meet with the Finance Team to discuss how to automate importing sales records into the finance system.
  • Began to tackle our Google Organic Listing issue.

Read this week…

Doing next week…

  • Working through the AX Business Process Catalogue to best standard functionality.
  • More user testing to build up our knowledge about how people use the Online Shop.
  • Interface Workstream workshops to design the interface between AX and Magento.
  • Begin testing Qubit for personalisation and testing on the Online Shop.
  • Visiting CountryWide to see how they are using AX.
  • Preparing to launch the Summer Sale.
  • Starting product development for the new range to support the Allstars Games for Schools programme.
  • Meeting with PS&S to discuss selling CPR Kits.

Interesting stat of the week…

  • Throughout July so far, 42% of visitors to the Online Shop used mobiles, but these visitors only viewed 35% of all the pages viewed, and placed only 27% of the orders.

In the not too distant future….

  • Single Sign On between the Online Shop and the main BHF website.