Discussing the need for an Ecommerce work stream in RMSP.
Discussing the approach to defining data entities.
Reviewing the Business Process Catalogue for the RMSP Contact Centre.
Attending a dropshipping functionality workshop.
Interesting stat of the week…
Comparing the last week with the same week last year, Total Conversions were up 36%, Assisted Conversions were up 75%. Referral traffic gave us 62% of our conversions, Direct traffic gave us 19% and Conversions from Referral and Direct traffic together accounted for 18% of conversions.