Week Notes #112

What happened this week…

  • Reviewed stock errors in Midas for correction before migration into AX.
  • Discussed product ranges with the Giftware and Cards B&M Teams.
  • Submitted changes to the BHF insurance policy to cover selling defibrillators.
  • Wrote content for defibrillator web pages.
  • Spoke to a Blood Pressure Monitor supplier.
  • New Crafts products went live on the Online Shop.
  • Worked with the L2B team to improve the customer experience of ordering travel tickets.
  • Booked a ticket for The Pharmacy Show.
  • Tested downloadable products and donation upsells on the Online Shop.
  • Met with the Danish Heart Foundation to discuss ecommerce.
  • Met with our agency to discuss the Central Ordering site.
  • Discussed cutover and stock take for RMSP.
  • Went to a Thinking Differently About Innovation talk.
  • Provided Christmas content for the BHF monthly and heart matters email newsletter.
  • Reviewed the Phase 1 & 2 Sales IDD.

Read this week…

Doing next week…

  • User research with businesses that own a defibrillator.
  • Writing a guide to writing a business case for defibrillators.
  • Trying to get Google Analytics working correctly.
  • Discussing the Stock Adjustments Interface and processing conflicts.
  • Attending sports kit supplier presentations.
  • Refining NDN user journeys.
  • Increasing advertising campaigns.
  • Discussing a solution for accepting pre-orders.
  • Documenting RMSP Phase 1 Ecommerce processes.
  • Experimenting with Christmas Takeover page designs.
  • Discussing dotmailer with the Email Marketing Team.
  • Writing our half year performance analysis.
  • Adding lots of travel tickets to the Online Shop.

Interesting stat of the week…

  • Comparing the last week with the same time last year, the percentage of users on mobile devices has increased 14.2% from 37.9% to 49.4%.

In the not to distant future…

  • Thinking about A/B testing on the Online Shop.