Week Notes #136

What happened this week…

  • Reviewed defibrillator order management processes to look for improvements.
  • Answered lots of defibrillator enquiries.
  • Processed £9,193 of defibrillator orders (our best week yet).
  • Moved the Central Ordering site to the live sub domain.
  • Finished adding defibrillators to our Facebook Shop.
  • Improved Blood Pressure Monitor pages.
  • Approved samples of our new Bride and Groom pin badges.
  • Discussed invoice processing with the Finance Team.
  • Showing Ex VAT pricing on defibrillators went live.
  • Comparison-shopped other charity wedding favours.
  • Tested using Freshdesk to help manage defibrillator orders.
  • Set up the Tower of London Run hoody.
  • Discussed approaches for selling furniture online and in-store for home delivery.

Read this week…

Doing next week…

  • Setting up defibrillator bundles on the Online Shop.
  • Meeting with ZOLL to discuss progress.
  • Product Management training.
  • Accepting delivery of more Blood Pressure Monitors.
  • Adding Beat The Beacon merchandise to the Online Shop.
  • Planning ahead for some conversion rate optimisation.

Interesting stat of the week…

  • Small businesses account for 38% of enquiries about defibrillators and 42% of orders, Sports clubs are 11% of enquiries and 5% of orders, individuals are 9% of enquiries and 16% of orders, and Churches are 6% of enquiries and 11% of orders.

In the not too distant future…

  • Launching DefibBot on the Online Shop.