This week I did:
I had some time to begin to think about the work our team will be undertaking over the next few quarters. Second to ‘what’ work we do is ‘how’ we do it. The upsteam and downstream coordination is an interesting challenge to ensure that change is introduced at the pace it can be adopted. I have a sense this is going to feel like slowing down from how we’ve been working over the past year but global optimisation is almost always better than local optimisation.
There have been a few conversations and situations this week where the underlying theme seemed to be about the stability and change experienced by a group of people. It seems paradoxical but at the same time completely obvious, to say that stability enables change to be accepted and adopted. Too much change, in these cases, in the membership of teams prevents effective and efficient progress. It stops ownership, accountability and responsibility in it’s tracks. I wonder if the need for the stability of teams changes with the number of teams that make up an organisation, so, can an organisation achieve its strategic goals if it has some stable and some unstable teams, and where is the threshold? How much instability can an organisation absorb?
I’ve been working on my assignment about what role blockchain might play in the future of work, and the one of the conclusions I’ve reached is that blockchain will have a far greater affect where it converges with other emerging technology such as artificial intelligence and Internet of things devices. This feels like a bit of a revelation to me. I see lots of talk about how AI is going to affect is in the future, what self-driving vehicles might do to transportation, etc., but I don’t think I’ve ever read anything about the effects of all these different technologies when they are put together.
Business processes and social structures at work
On one hand, business processes are meant to codify and formalise the way things like decision-making work, to reduce variability and ensure predictability and perhaps even fairness. And on the other hand, social structures are built around influencing people, encouraging cooperation and collaboration to get the right decisions made. How do these two things intersect? Are they both necessary? Do they conflict? I’ve previously thought that hierarchies are good for authority and networks good for information flow, but what structures facilitate decisions?
I read a bit of this student guide to teamwork. It has some useful references and definitions such as Hughes and Jones (2011) defining “what makes a team something different from any other group of people” as sharing some defining characteristics: a shared collective identity, common goals, interdependence in terms of assigned tasks or outcomes, and distinctive roles within the team. I wonder if work place culture is sometimes anti-intellectual and that we get ideas about things like how teams work from something someone read on a blog post about a book that was based on one person’s experience rather than our understanding being based on research and expertise, so having easy references like this book help my thinking.
I’ve started reading Colin Wilson’s The Outsider. In it Wilson describes the outsider through the works of Kakfa, Camus, Hemmingway and others, as someone alienated from society by their own indifference, as a anti-hero who rejects civilised standards and his duty to society in pursuit of some kind of existential freedom. He says, “freedom is not simply being allowed to do what you like; it is intensity of will, and it appears under any circumstances that limit man and arose his will to live”.
I’m interested in the idea of the outsider in modern digital times. If Wilson was writing today would he still be looking at literature for descriptions of the experience of the outsider or would it be hacker culture, anti-establishment peer-to-peer networks, and social media? How does existential alienation from mainstream culture take place in an always-on inter-connected world? Does it manifest as self-imposed exile to the worlds of games, or absorption in tech-startup fantasies of utopia? So much to think about.