Weeknotes #148 Admin on 31/05/2019 What happened this week… Answered Defibrillator enquires and processed orders. Handed-over Freshdesk to CSC. Completed handover notes. Discussed medical sign-off for Blood Pressure Monitors. Interviewed for the new Ecommerce Executive role. Read this week… What is Service Design and what does it mean for charities? What’s wrong with best practice? Manage value not cost It’s Not Radical Candor If You Don’t Care Personally Organizations don’t run out of good ideas - they overlook them 5 Steps To A Progressive Organizational Structure Automation in retail: An executive overview for getting ready Creating a 360 Customer Experience How EvaBot Is Leveraging Data To Build The World’s First Data-driven Gifting Platform Doing next week… Answering defibrillator enquiries. Right To Be Forgotten requests. Central Ordering site support questions. Processing monthly purchase orders. Second interview for the new Ecommerce Executive role. Uninteresting stat of the week… During my time at the BHF the online shop had 6.7 million visitors, took almost 62,000 orders, shipped 572,000 units, and did over £2 million in sales. In the not too distant future… A new role at the British Standards Institute Related Category: Weeknotes Tag: weeknotes Post navigation Previous: Previous post: The Dark Forest Theory of the InternetNext: Next post: Customer Success Management