Week Notes #116

What happened this week…

  • Discussed RMSP cutover plans for December and January.
  • Attended IPOS training.
  • Revised phase 1 ecommerce order management processes.
  • Booked tickets for the MedTech Innovation Expo.
  • Began learning about Lloyds Payment Gateway services.
  • Added South Downs Way Travel Tickets to the Online Shop.
  • Attended Introduction to mental health in the workplace training.
  • Worked on Christmas cards email marketing and advertising.
  • Worked on Amazon account validation.
  • Figured out ticket load balancing in Freshdesk.
  • Finalised the contracts with our first Blood Pressure Monitor and Defibrillator suppliers.
  • Worked with Events teams to improve ticket information.
  • Met with the Events clothing supplier.

Read this week…

Doing next week…

  • Overview meeting to discuss Ecommerce activities for the next few months.
  • Discussing medical devices with the Giftware B&M Team.
  • Agreeing the range plan for medical devices.
  • Forecasting clothing sales for the next year.
  • Discussing data protection of connected medical devices.
  • Creating a Selling Defibrillators plan for the Survival team.
  • Implementing Captcha on the Online Shop to foil those Russian spammers.
  • Induction with the new Retail Customer Services Manager.
  • Discussing phase 1 ecommerce order management processes and cutover activities.
  • Discussing the Central Ordering site with the OneCRM team.

Interesting stat of the week…

  • Since moving to the new Online Shop the number of pageviews has increased 5.37% and the number of sessions per user has increased 2.88%, showing that people interacting with the Online Shop more, visiting more pages, using filters, etc.

In the not to distant future…

  • Listing a range of health devices on the Online Shop, including defibrillators, blood pressure monitors, weighing scales and pulse oxymeters.