Prioritisting work for delivery

Roger on 10/07/2017

Eisenhower’s Urgent / Important Matrix

The Eisenhower Matrix, also referred to as Urgent-Important Matrix, helps you decide on and prioritize tasks by urgency and importance, sorting out less urgent and important tasks which you should either delegate or not do at all.

Urgent / Important / Significant

Significant work can be urgent, important, both or neither. Significance is almost another, perhaps deeper, layer on the Eisenhower Matrix. It involves thinking into the future to lay the foundations for

Urgent / Important / Significant / Autonomous

But I’d like to add another dimension: Autonomy.

Choosing to focus on work that you can complete yourself without having to wait for others to contribute puts the work within your control, meaning you are solely responsible for delivering the outcomes.

The To/CC rule for sending email

Roger on 10/07/2017

When sending an email:

‘To’ is for action

If you want someone to do something, then you send the email to them.

‘CC’ is for information

If there is something in the email you are sending that you think someone should know, but they don’t have to do anything with that information, CC them.

If the reply is likely to contain some information that you think someone should know, then CC them and hope the person replying clicks ‘Reply-all’.

Weeknotes #48

Roger on 07/07/2017

What happened this week…

  • RMSP Buying & Merchandising Solution Design workshops.
  • RMSP Interface questionnaires.
  • Finance reporting for the first quarter and planning next steps in automating and streamlining future reporting.
  • Improving our advertising based on analysing the past three months performance.
  • Improving the efficiency of our stock holding.
  • Photography for the new-shaped Trolley Tokens.
  • Marketing planning for the Summer Sale.

Read this week…

Doing next week…

  • RMSP Inventory Solution Design Workshops.
  • RMSP Interface meetings.
  • RMSP Buying & Merchandising system familiarisation.
  • Discussing automating sales reporting from Magento into finance systems.
  • Creating marketing assets for the Summer Sale.
  • Making small changes to the Online Shop to improve the customer experience.
  • Moving into production of our new wedding favours.
  • Setting-up this year’s range of Christmas Cards.

Interesting stat of the week…

  • Comparing last week against last year, the percentage of visitors on Desktops has stayed about the same but visitors using Mobiles has increased 60%, the number of pages viewed on Mobiles increased 32%, and the number of Checkouts on Mobiles increased 50%.

In the not too distant future….

  • A Customer Services Training Programme.