Month: February 2019

What happened this week…

• Went to the Blood Pressure Community Mobilisation workshop.
• Attended the London to Brighton Bike Ride Delivery Group meeting.
• Tested the Central Ordering site and trained CSC.
• Submitted the Central Ordering subdomain to CAB.
• Set up L2B Hospitality tickets.
• Improved product descriptions on the Online Shop.
• Set up L2B Off Road Tickets.
• Set up LiveChat and introduced the CSC Team.
• Went to training workshop on using Build Measure Learn loops.
• Set the budget targets for Ecommerce for 19/20.
• Restarted wedding favours and clothing advertising campaigns.
• Sold Celia Birtwell products through Stylist.co.uk.
• Arranged for increased capacity hosting for the Online Shop.
• Collected product information and images for Blood Pressure Monitors.
• Agreed go live date for selling defibrillators.
• Drafted the contract for a Blood Pressure Monitor supplier.
• Updated the Ecommerce Roadmap.
• Updated the Ecommerce Time Tracker.

Read this week…

• I Love It When a Team Comes Together
• The Psychology of Making Something People Love
• Want to be Innovative? Embrace the Unknown.
• Two sides of service design
• How to Develop Great Culture? Treat it Like a Product
• Using personas

Doing next week…

• Discussing selling bespoke events clothing.
• Testing the Central Ordering site with Community Fundraising Managers.
• Meeting with the Product Manager for the NDN.
• Discussing connectivity between Magento and AX.
• Reviewing the requirements for Credit Memo dev work on Magento.
• Training the Ebay Hub team in using Freshdesk.
• Setting the defibrillators live on the Online Shop.

Interesting stat of the week…

• Last week, 0.56% of new visitors completed an order compared to 7.87% of returning visitors, meaning that returning visitors outperform new visitors by over 1,400%.

In the not too distant future…

• Launching selling defibrillators on the Online Shop and website next week.