Creating iterative personas to help shape prototyping | by Doug Belshaw | Sector Challenge 9: Claiming Universal Credit remotely | Feb, 2021 | Medium Admin on 17/02/2021 View at Medium.com Related Category: Notes Post navigation Previous: Previous post: Liz Bertoya Sparrow, one of the UK’s leading glider pilots (with @womengliding & @wwgc2022) shared her lessons on leading change with our team – after a career designing public services and participating in a male dominated elite sport Here’s what we learned:Next: Next post: The RACI: why it is your friend.