Deep Diving into Service Design Problems: Visualizing the Iceberg Model of Design Problems through a Literature Review on the Relation and Role of Service Design with Wicked Problems

https://www.researchgate.net/publication/345254835_Deep_Diving_into_Service_Design_Problems_Visualizing_the_Iceberg_Model_of_Design_Problemsthrough_a_Literature_Review_on_the_Relation_and_Role_of_Service_Design_with_Wicked_Problems