Designing for Accessibility

Designing for users on the autistic spectrum

Do

  • use simple colors
  • write in plain English
  • use simple sentences and bullets
  • make buttons descriptive – for example, Attach files
  • build simple and consistent layouts

Don’t

  • use bright contrasting colors
  • use figures of speech and idioms
  • create a wall of text
  • make buttons vague and unpredictable – for example, Click here
  • build complex and cluttered layouts

Autistic spectrum poster

Designing for users of screen readers

Do

  • describe images and provide transcripts for video
  • follow a linear, logical layout
  • structure content using HTML5
  • build for keyboard use only
  • write descriptive links and heading – for example, Contact us

Don’t

  • only show information in an image or video
  • spread content all over a page
  • rely on text size and placement for structure
  • force mouse or screen use
  • write uninformative links and heading – for example, Click here

Screen readers poster

Designing for users with low vision

Do

  • use good contrasts and a readable font size
  • publish all information on web pages (HTML)
  • use a combination of color, shapes, and text
  • follow a linear, logical layout -and ensure text flows and is visible when text is magnified to 200%
  • put buttons and notifications in context

Don’t

  • use low color contrasts and small font size
  • bury information in downloads
  • only use color to convey meaning
  • spread content all over a page -and force the user to scroll horizontally when text is magnified to 200%
  • separate actions from their context

Low vision poster

Designing for users with physical or motor disabilities

Do

  • make large clickable actions
  • give form fields space
  • design for keyboard or speech only use
  • design with mobile and touch screen in mind
  • provide shortcuts

Don’t

  • demand precision
  • bunch interactions together
  • make dynamic content that requires a lot of mouse movement
  • have short time out windows
  • tire users with lots of typing and scrolling

Physical or motor disabilities poster

Designing for users who are D/deaf or hard of hearing

Do

  • write in plain English
  • use subtitles or provide transcripts for video
  • use a linear, logical layout
  • break up content with sub-headings, images, and videos
  • let users ask for their preferred communication support when booking appointments

Don’t

  • use complicated words or figures of speech
  • put content in audio or video only
  • make complex layouts and menus
  • make users read long blocks of content
  • don’t make telephone the only means of contact for users

Deaf or hard of hearing poster

Designing for users with dyslexia

Do

  • use images and diagrams to support text
  • align text to the left and keep a consistent layout
  • consider producing materials in other formats (for example, audio and video)
  • keep content short, clear and simple
  • let users change the contrast between background and text

Don’t

  • use large blocks of heavy text
  • underline words, use italics or write capitals
  • force users to remember things from previous pages – give reminders and prompts
  • rely on accurate spelling – use autocorrect or provide suggestions
  • put too much information in one place

Dyslexia poster

Original content from Home Office Digital accessibility team.

Designing for user who have experienced trauma

Do

  • Design with mobile and touch in mind (e.g. use click-to-call phone numbers)
  • Progressively disclose information
  • Make sure safety alerts and info on getting help is unmissable
  • Be inclusive of all people
  • Use quotes and/or images from real people (if safe to do so)

Don’t

  • Assume your visitors are on a desktop or laptop computer
  • Overwhelm with two many options
  • Bury safety alerts and info on getting help on a cluttered web page
  • Assume survivors all identify the same way
  • Use triggering images that depict violence or uninformative stock photos

Original content from Melissa Eggleston.