Service-dominant (S-D) logic, service ecosystems and institutions: bridging theory and practice | Emerald Insight
https://www.emerald.com/insight/content/doi/10.1108/JOSM-07-2018-412/full/html
https://www.emerald.com/insight/content/doi/10.1108/JOSM-07-2018-412/full/html
It sits beside the crossroads of humanity and technology, and past and future, and watches it all go by.