Floors I’ve walked on

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Places I’ve been. Floors I’ve walked on.

Case study on Amazon's approach to innovation and competition in the knowledge economy
Schmenner's Service Process Matrix - but for charities
What's the difference between product manager, project manager and delivery manager?
What's the difference between a roadmap and a delivery plan?
Mindsets vs. Personas

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It sits beside the crossroads of humanity and technology, and past and future, and watches it all go by.

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