ATBAmus Prime’s first conversation
ATBAmus Prime, the ATBA-UK’s Facebook Messenger bot had it’s first conversation with a real human. It was short, but it worked.
An instructor wanted to renew their membership so they messaged ATBAmus and selected ‘talk to a human’ from the options and typed their question into messenger. ATBAmus emailed their question to me, which I replied to, and which ATBAmus posted into the chat with the Instructor.
I assume they chose to contact the ATBA-UK from the message us button on the website, and hopefully it was a more useful experience for them than sending an email using a contact form.