Weeknotes 136
What happened this week…
- Reviewed defibrillator order management processes to look for improvements.
- Answered lots of defibrillator enquiries.
- Processed £9,193 of defibrillator orders (our best week yet).
- Moved the Central Ordering site to the live sub domain.
- Finished adding defibrillators to our Facebook Shop.
- Improved Blood Pressure Monitor pages.
- Approved samples of our new Bride and Groom pin badges.
- Discussed invoice processing with the Finance Team.
- Showing Ex VAT pricing on defibrillators went live.
- Comparison-shopped other charity wedding favours.
- Tested using Freshdesk to help manage defibrillator orders.
- Set up the Tower of London Run hoody.
- Discussed approaches for selling furniture online and in-store for home delivery.
Read this week…
- Artificial Intelligence in healthcare
- What is Digital Product in 2019?
- Principles of Experiment Flow
- Innovation Isn’t All Fun and Games — Creativity Needs Discipline
- What benefits digital generalists can bring to teams?
- Hypotheses in user research and discovery
- A guide to different types of prototyping
Doing next week…
- Setting up defibrillator bundles on the Online Shop.
- Meeting with ZOLL to discuss progress.
- Product Management training.
- Accepting delivery of more Blood Pressure Monitors.
- Adding Beat The Beacon merchandise to the Online Shop.
- Planning ahead for some conversion rate optimisation.
Interesting stat of the week…
- Small businesses account for 38% of enquiries about defibrillators and 42% of orders, Sports clubs are 11% of enquiries and 5% of orders, individuals are 9% of enquiries and 16% of orders, and Churches are 6% of enquiries and 11% of orders.
In the not too distant future…
- Launching DefibBot on the Online Shop.