Weeknotes 15
What happened this week…
- Sent more Trustpilot review requests (1672 sent and 157 received, giving a response rate of 9.39%)
- Induction planning for our new Ecommerce Executive
- Refined some requirements for upcoming work on Magento
- Began moving the Online Shop to cloud hosting
- RMSP Process Mapping
- Dealt with lots of customer enquiries
Read this week…
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- Where Wizards Stay Up Late – The origins of the internet
- Strategize: Product Strategy and Product Roadmap Practices for the Digital Age
- You Don’t Buy Flowers, You Buy Romance – What’s the number one mistake marketers make time and time again?
- Product Management 2.0: A Growth Story
Doing next week…
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- Discussing the Customer Services Improvements Project with the Retail Customer Services Manager
- Ecommerce Monthly Management Meeting
- More planning for the next pieces of work in Magento
- Investigating how Ecommerce Finance Reporting works
- Preparing for the Ecommerce Working Group
Interesting stat of the week…
- The best selling Christmas card has sold the same amount as the thirty-three worst selling cards, the best selling twenty cards (out of 96) account for half the volume of cards sold, which totals 15,527 packs.
In the not too distant future….
- Focusing and prioritising of projects for the next few months.