Weeknotes #17
What happened this week…
- Updated the Ecommerce Projects Roadmap
- Demonstrated Magento to the Community Fundraising Team
- Started building a Weekly Sales and Margin Reporting Dashboard
- Agreed the final Ecommerce As-Is Processes for RMSP
- Prepared the presentation for the Ecommerce Working Group
Read this week…
- Strategize: Product Strategy and Product Roadmap Practices for the Digital Age
- Cognitive bias in user experience
- 27 questions every retailer should be asking their users
- How Google is remaking itself as a machine-learning-first company
- Service Design, A Game Changer
- Think Beyond ‘UX’ – What Service Design Thinking Can Offer Your User Experience
Doing next week…
- Cost Analysis for November
- Planning for improvements to our Customer Services
- Presenting to the Ecommerce Working Group
- Requirements for Community Fundraising Ecommerce Site
- Working on Rebecca’s Induction Plan
- A final push on Christmas Cards marketing
Interesting stat of the week…
- Comparing this November to last November, Pageviews are up 28%, Pages per Session is up 51%, Average Session Duration is up 36%, Conversion Rate is up 52%, Bounce Rate is down 16% and Abandonment Rate is down 11%
In the not too distant future….
- Experience Mapping and Personalisation on the main website to bring more visitors to the Online Shop.