Weeknotes #18
What happened this week…
- Updated our Backlog
- Presented at the Ecommerce Working Group
- Reviewed the RMSP Draft Requirements Document
- Added to the Ecommerce Knowledgebase
- Worked on a framework for Ecommerce Operations
- Got a new Credit card (which means can carry on selling on Amazon)
- Got shortlisted for the Northern Digital Awards Best Ecommerce Website of the year
Read this week…
- The 5 biggest problems with Ecommerce payment gateways
- 7 Little mistakes that will cost your Ecommerce business dearly
- Service Design heuristics
- The difference between a journey map and a service blueprint
- Writing Scenarios with Gherkin Syntax
- 4 ways to beat John Lewis at delivery
- What is product strategy and why is it important?
Doing next week…
- Welcoming our new Ecommerce Executive to the BHF
- Ecommerce Immersion Session
- Meeting with our logistics company
Interesting stat of the week…
- Comparing the first week of December this year to last year, the number of visitors using desktops stayed about the same, as did visitors using tablets, but the number of visitors using mobile devices increased by 43%.
In the not too distant future….
- Customer surveys, testing propositions and validating strategy