Planning actions from the Ecommerce Working Group.
Writing the project plan for how to fix returns and refunds data in Midas.
Sending a survey to Dechox customers to find out what products they’d like to see in the future.
Setting up test cases in Freshdesk to develop workflows with the Retail Customer Services team.
Writing Use Cases and Requirements for a script to move files in our FTP server.
Meeting with Topman to learn how they are using Qubit to personalise customer journeys.
Interesting stat of the week…
On clothing category pages the most clicked link is the ‘Page 2’ button, getting around 13% of clicks, and suggesting that people are looking through more of the range.