Weeknotes #92
What happened this week…
- Reviewed the Stock Adjustments Interface Design Document.
- Attended the GDPR webinar.
- Discussed options for Online Shop interfaces into AX.
- Attended the RMSP New Goods product set-up demo.
- Did user testing with the new Online Shop designs.
- Planned a Customer Journey Mapping session for Selling Defibs.
- Reviewed Magento 2 functional requirements.
- Added new cards to the Online Shop.
- Finalised the new Supporter range proposal.
- Met with a Defibrillators supplier.
- Worked with the Survival Team on a chatbot for Restart A Heart Day.
Read this week…
- Nine less-obvious brands offering great customer experiences | Econsultancy
- Guiding charities through digital service design
- Adult basic life support and automated external defibrillation
- Lessons Learned from Peloton’s Email Team
- How Blockchain is Totally Changing Healthcare
- Landing Pages Are Overrated. Here’s Why and What You Should Do Instead
- The Complete Guide to Conversational Commerce
Doing next week…
- Finalising the first batch of designs for the new Online Shop.
- Meeting with a Defibrillator supplier.
- Reviewing the menu structure for the new Online Shop.
- Preparing a prototype for the Selling Defibs proposition.
- Discussing having Publications on the Online Shop.
- Preparing for the Ecommerce meetings with the Warehouse Team.
Interesting stat of the week…
- Comparing the last twelve months to the previous twelve months, the number of transactions on Mobile has increased 61% compared to 33% average across all device types, the revenue has increased 67% compared to 45% for all devices, and conversion rate has increased 20% compared to the average of 13%.
In the not too distant future….
- Planning for Christmas cards.