Weeknotes #92

What happened this week…

• Reviewed the Stock Adjustments Interface Design Document.
• Attended the GDPR webinar.
• Discussed options for Online Shop interfaces into AX.
• Attended the RMSP New Goods product set-up demo.
• Did user testing with the new Online Shop designs.
• Planned a Customer Journey Mapping session for Selling Defibs.
• Reviewed Magento 2 functional requirements.
• Added new cards to the Online Shop.
• Finalised the new Supporter range proposal.
• Met with a Defibrillators supplier.
• Worked with the Survival Team on a chatbot for Restart A Heart Day.

Read this week…

• Nine less-obvious brands offering great customer experiences | Econsultancy
• Guiding charities through digital service design
• Adult basic life support and automated external defibrillation
• Lessons Learned from Peloton’s Email Team
• How Blockchain is Totally Changing Healthcare
• Landing Pages Are Overrated. Here’s Why and What You Should Do Instead
• The Complete Guide to Conversational Commerce

Doing next week…

• Finalising the first batch of designs for the new Online Shop.
• Meeting with a Defibrillator supplier.
• Reviewing the menu structure for the new Online Shop.
• Preparing a prototype for the Selling Defibs proposition.
• Discussing having Publications on the Online Shop.
• Preparing for the Ecommerce meetings with the Warehouse Team.

Interesting stat of the week…

• Comparing the last twelve months to the previous twelve months, the number of transactions on Mobile has increased 61% compared to 33% average across all device types, the revenue has increased 67% compared to 45% for all devices, and conversion rate has increased 20% compared to the average of 13%.

In the not too distant future….

• Planning for Christmas cards.

• Category: Weeknotes
• Tag: weeknotes