Walk from Ivinghoe Beacon to Coombe Hill
13 miles in 4 hrs 49 mins
Weeknotes 15
What happened this week…
- Sent more Trustpilot review requests (1672 sent and 157 received, giving a response rate of 9.39%)
- Induction planning for our new Ecommerce Executive
- Refined some requirements for upcoming work on Magento
- Began moving the Online Shop to cloud hosting
- RMSP Process Mapping
- Dealt with lots of customer enquiries
Read this week…
- null
- Where Wizards Stay Up Late – The origins of the internet
- Strategize: Product Strategy and Product Roadmap Practices for the Digital Age
- You Don’t Buy Flowers, You Buy Romance – What’s the number one mistake marketers make time and time again?
- Product Management 2.0: A Growth Story
Doing next week…
- null
- Discussing the Customer Services Improvements Project with the Retail Customer Services Manager
- Ecommerce Monthly Management Meeting
- More planning for the next pieces of work in Magento
- Investigating how Ecommerce Finance Reporting works
- Preparing for the Ecommerce Working Group
Interesting stat of the week…
- The best selling Christmas card has sold the same amount as the thirty-three worst selling cards, the best selling twenty cards (out of 96) account for half the volume of cards sold, which totals 15,527 packs.
In the not too distant future….
- Focusing and prioritising of projects for the next few months.
Why amber is the most important traffic light
The red traffic light is important because it tells drivers when to stop. The green traffic traffic light is important because it tells drivers to go. But the amber traffic light is far the most important traffic light. The amber light warns drivers that they are going to have to stop soon, or go soon, but even more importantly than what the amber light tells drivers is that it allows for flexibility, it allows for human nature, for people who are going to go when they should be stopping and not go when they should be.
All systems should be built with human nature rather than against it.
Rissington Kart Club Awards Evening
Bigger trophies and more suits, but less passion and cheering than an ATBA-UK prize-giving .
Digital Team Blogs
Blogs by Digital teams in government, charity and other interesting organisations that post about their work and how they are going through digital transformation.
Government
- The Government Digital Service is leading the digital transformation of government.
- National Technical Authority for Information Assurance (CESG)The Government Digital Service’s assisted digital programme works with departments across government to ensure that the 18% of UK adults who are offline or have low digital skills can get the support they need to use digital by default services.
Charities
- The Citizens Advice Digital Blog is about redesigning their online content and building a new case management system for Citizens Advice based on users needs.
Other organisations
- The Coop Digital Team has been built to create new digital products, services and platforms, help our existing businesses make the most of digital, and pioneer new ways to co-operate online. We start with user needs, we’re agile, we iterate and we’re open.
- Doteveryone exists to understand and address the new set of moral and social challenges that have arrived with the internet, in order to help make life fairer and simpler for everyone in the UK.
Weeknotes 14
What happened this week…
- Sent our main Christmas cards marketing email to 95k supporters, sent an email to all of our suppliers to ask them to promote our Christmas cards to their colleagues and other clients, and increased our advertising.
- Sent our third week of Trustpilot review requests (96% are five stars).
- Worked on the Induction programme for our new Ecommerce Executive.
- Thought more about how to develop integrated marketing plans.
Read this week…
- null
- Value chain mapping – making sense of executive strategy
- The Future of Web Forms
- Digital Transformation of Business and Society
- A Product Manager Communication Survival Guide
Doing next week…
- Getting our Christmas cards on the BHF internal screensavers and in the staff update email.
- Preparing for the Ecommerce Monthly Management Meeting.
- Arranging meetings with Finance to improve our transition from Projects the BAU.
- Arranging meetings with Customer Services to discuss our plans for improving our systems.
- Working on improving our financial reporting.
- Adding more to the Ecommerce Induction programme.
Interesting stat of the week…
- We sold our 10,000th pack of Christmas cards. We actually sold 11,489 packs so far, giving us £32,152 of revenue.
In the not too distant future….
- Lots of induction training and meetings for our new Ecommerce Executive.