Month: November 2018

What happened this week…

• Tested increasing the volume of Freshdesk emails.
• Attended Sitecore training.
• Reviewed the requirements for listing on Ebay through Magento.
• Finished the first draft for the ‘Guide to writing a business case for your defibrillator’.
• Set up and tested order export files for drop-shipping.
• Began setting-up defibrillators in Magento.
• Added the new Pride pin badge to the Online Shop.
• Fixed issues with address lookup and search function.
• Worked on fixing the sales tracking in analytics and tag manager.
• Met with a new sports clothing supplier.
• Updated the Ecommerce Time Tracker.

Read this week…

• Diabetes glucose monitors ‘available to thousands more’
• The Looking-Glass World of Nonprofit Money: Managing in For-Profits’ Shadow Universe
• People, Not Robots: Bringing the Humanity Back to Customer Support
• Why Don’t We Make Big Bets On Nonprofits? 
• Empowered Product Teams
• Charity digital code of practice launches
• NHS Digital launched a direct messaging service on Twitter
• Online portal launches to turn clothes into cash

Doing next week…

• Discussing the new range of events clothing.
• Going live with order exports by warehouse.
• Creating a Defibrillator Guardian certificate.
• Writing requirements for handling bulk discount codes and product personalisation.
• Continuing to add defibrillators and accessories to Magento.
• Attending AX training.
• Catching up with Christmas card advertising with the Digital team.
• Meeting with the Customer First Programme Manager.

Interesting stat of the week…

• Looking back over the past three years, the gender split of our customers has stayed broadly the same with 66% female and 34% male.

In the not too distant future….

• Working more closely with the Events teams to enable events participants to order from the Online Shop.