How to Do Strategic Planning Like a Futurist Roger on 25/06/2020 I recently helped a large industrial manufacturing company with its strategic planning process. With so much uncertainty surrounding autonomous vehicles, 5G, robotics, global trade, and the oil markets, the company’s senior leaders needed a set of guiding objectives and strategies linking the company’s future to the present day. Before our work began in earnest, executives had already decided on a title for the initiative: Strategy 2030.
From Patriarchy To Partnership – The Paradigm Shift Our Organisations Need Roger on 25/06/2020 It’s no secret that the way we’re working isn’t working – Gallup’s latest poll tells us only 15% of employees worldwide are engaged at work; productivity is down; people are burning out at work; technology continues to disrupt the norms. But whether I’m working with large, hierarchical organisations or small, flat startups, I hear the same two complaints.
The Systems Change Framework Roger on 24/06/2020 The Systems Change Framework has been developed as a sensemaking tool to support individuals and collaborations to become more familiar and capable of working in systems and towards systems change. It outlines a structure, process and set of practices which, when taken together, enable a systemic inquiry for systems change.
Five key psychological principles of UX & UI design – Econsultancy Roger on 24/06/2020 User experience (UX) is the most important aspect of any product. Well-designed UX drives user engagement. But badly designed UX doesn’t just cause app abandonment. It’s also been proven to damage your overall brand, making users less likely to engage with you in the future
Shifting from Projects to Products: A Hero’s Journey Roger on 24/06/2020 A project is an organizing construct for internal labor. A product is a thoughtful response to a human appetite. Customers aren’t delighted by your organizing construct. They don’t want your budget or timelines met. They want their problems solved, their needs satisfied, their lives improved….
Tackling misinformation in an open society Roger on 23/06/2020 In the eight years we’ve been the UK’s independent factchecking organisation, Full Fact has worked to tackle misinformation in all its forms.
There’s No Secret Sauce… Except Sit Down and Do The Work Roger on 22/06/2020 Creative tech artist and designer Brendan Dawes on life in lockdown
The Right Way to Lead Design Thinking Roger on 22/06/2020 Anne Lind, the head of the national agency in Denmark that evaluates the insurance claims of injured workers and decides on their compensation, had a crisis on her hands. Oddly, it emerged from a project that had seemed to be on a path to success. The project employed design thinking in an effort to improve the services delivered by her organization.
The Problem with Personas Roger on 22/06/2020 The latest debate in the UX Research community has us questioning whether including demographic data in our personas is harmful. (We think it’s just lazy.)
What we’ve learned about preparing for discovery Roger on 21/06/2020 Over the last year or so, I’ve heard a lot of colleagues in Defra talk about ‘pre-discovery’. They mean it as an additional phase of work to be done before discovery, which leads into alpha, beta and then live.