Goals for 2023

Contributing to the digital transformation of the the non-profit sector

Working at a national non-profit organisation to embed product thinking and practice

My focus at work will be on:

  • Being a better manager
  • Building the right environment
  • Delivering projects

Participating in online communities for social good, innovation, product and digital

Since I can’t participate in communities, I’ll contribute through writing and exploring ideas in digital product innovation in charities, including:

Continually developing my knowledge, skills and practice

Completing formal education courses

I’ll try to complete courses in:

  • Microsoft Learn courses for Dynamics.
  • British Sign Language – level 1.
  • GitLab Remote Working.

Informal learning through side-projects

My informal learning will be through:

  • Irregular Ideas – Email newsletter about humanity and technology.
  • Magix Team – Book and/or email course on organising flexible teams around multiple projects in resource-constrained environments.
  • Interface. Integrate. Iterate. Impact – Email course exploring the role good product management can play in charities.

Regular reflection on progress and barriers

I’ll try to maintain a cadence of:

Living an intentional life

Following a nomadic lifestyle

Improving physical and mental well-being

  • Walk every day.
  • Swim in sea.
  • Run.
  • Understand my autism better.

Maintaining financial security

  • Buy a house.

Weeknotes 335

This week I did:

Data strategy

Although I’m not sure we should call it a ‘strategy’. Maybe the word is too loaded. Anyway, whatever we call it, I want data to be thought of more as a strategic enabler. Whatever we do, we do it with data. And so it makes the organisation more responsive to emerging issues in our communities, more able to optimise marketing and income generation campaigns, better able to create products and services that meet needs and solve problems.

Annual review

I wrote an annual review to help me look back at how I did towards my goals and to help plan what things I want to work on in 2023.

And I read:

Stuff about data

I watched/read How to Build a Data Strategy (for Charities), Citizens Advice Data Science team’s data playbook, and Conducting a Data Maturity Assessment as part of thinking about data strategy stuff.

The Relational Work of Systems Change

Collective impact efforts must prioritize working together in more relational ways to find systemic solutions to social problems. “The most important unit of analysis in a system is not the part (e.g. individual, organization, or institution), it’s the relationship between the parts.” – Brenda Zimmerman.

Side Project Guide

This is an interesting guide to side projects, which I might make use of next year.

I thought about:

Systems product iceberg

One of the ideas I’ve been exploring this year and will continue with next year is how product management can have more of a system-shifting approach to achieving outcomes rather than purely focused on changing user behaviour, as most product management is focused on. The systems iceberg offers a quick visualisation of how products can achieve greater leverage for change by affecting patterns, structures and mental models. I’ve written before about how Uber created social change by accident, but they are a good example of creating change all the way down into mental models about what we consider acceptable. We went from being told not to get in cars with strangers to asking strangers to pick us up and take us home.

The ‘thing’ and delivering the ‘thing’

It is increasingly clear to me that it’s impossible to separate the ‘thing’ from delivering the ‘thing’. Whether that’s a data strategy, a tool or technique, a way of working, etc., etc., it’s almost like the thing itself doesn’t exist unless there is an implementation/adoption plan, but that plan isn’t separate from the thing being implemented.

Standardisation or variation

One of the tension for creating change is making the decision between standardising the new thing or making it a variable thing. Standardisation is very much of the industrial/mechanical worldview, whereas variation is a characteristic of the digital age. But we’re at the in-between stage where it still makes sense to standardise some things and to create other things with infinite variety. But how do we decide between them? What decision-making approach helps us know which is the right way to go?

2022 annual review

What I did and didn’t do towards my goals in 2022.

I rethought my goals, from three quite practical goals to one more philosophical goal/way of life. Both approaches align with my principles, but the practical goals offer more structure and a consistent way to reflect on what I did in 2022 to achieve them.

Contributing to the digital transformation of the the non-profit sector

Working at a national non-profit organisation to embed product thinking and practice

I’ve been in my role as Product & Delivery Lead for a year now. I’ve really enjoyed it, but there have been some challenges, including figuring out what it means to manage a team that you don’t work with, and having too much focus on delivering projects and so not having enough time to work on the environment where product managers can create valuable, feasible, viable products.

Some successes:

  • Recruiting really good people to the team. They’re all fantastic.
  • Introducing an approach to continuous improvement for products that uses the theory of constraints and data to make decisions.
  • Establishing more robustness around security, infrastructure and management processes for both that help us have the solid foundations we need for creating great products.
  • Starting work on a strategy for managing technology that brings it closer to organisational objectives – something I think is essential for a digital-first charity.

Some failures:

  • Not being able to support the team in the ways they need.
  • Two projects failed, which I think could have successfully delivered value if they’d been approached in a different way, and I feel responsible for that not happening.

Participating in online communities for social good, innovation, product and digital

This has proved the toughest goal this and previous years. As an autistic introvert I find it really difficult to participate as part of a community. I want to contribute, I just need to find the right way.

Continually developing my knowledge, skills and practice

Completing formal education courses

I haven’t completed any formal courses this year. I had a few courses on my list that I’m interested in, but the only courses I started was British Sign Language and GitLab’s Remote Working course, neither of which I finished. I think not wanting to spend money was part of it but also appreciating spending so much time relaxing on beaches after doing an MSc last year stopped me from signing up for other courses.

Informal learning through side-projects

The first four months of the year had a focus on side-projects. Some quickly dropped out and some carried on in one way or another. I tried to focus on just a few in the last few months but without a great deal of progress.

I had a little bit of clarity when thinking about side-projects, that it’s actually exploring ideas that I really enjoy, not trying to build a product or diversify income streams, so I wonder if maybe this goal needs to be re-written to include writing/blogging (which is how ) or whether I should think of that as a side project.

Regular reflection on progress and barriers

I wrote weeknotes most weeks to help me reflect on what I did, read and thought about. Even after more than three hundred and thirty editions I still find it helpful to think back about the week.

I also did fairly regular retros and delivery plans to try to get into a cycle of learning from how I did in the previous month and deciding which things to work on next month. It didn’t work as well as I’d hope in focusing me on the things I want to work on, but not doing it definitely isn’t going to help so it just needs some refinement.

Living an intentional life

Following a nomadic lifestyle

It was a great year of being a nomad. I spent April to October living in my car and travelling along the west coast of Wales. I made it up to Holyhead, which I see as the turning point from the west Wales coast line to the north wales coast line. I still find it hard to express what an amazing lifestyle it is and how much joy it brings me.

Improving physical and mental well-being

Leading a very simple life and walking on a different beach every day makes it hard to stressed about anything. It helps me deal with the confusion I struggle with at work.

I started to understand my autism better, and to reflect on how it has affected/affects my life. Looking back at problematic times and situations, I can see how the way it turned out was because of how my brain works and how I understand things, and how I’ve failed to see that others see things so differently. I can see how my life would have turned out very differently if I wasn’t autistic, and maybe that way of life would have been right for a different Roger, but this Roger wouldn’t want a life without all the adventures I’ve had.

I walked most days, some times for hours, so my physical health was pretty good. I never managed to make running stick, but that’s because I never really found the motivation to get over dealing with the practicalities.

Maintaining financial security

My runway is up to 43 months, which puts me in a good position for next year.