Planning and sensemaking
Maybe it’s too easy to get planning and sensemaking mixed up. Maybe we call things planning when really they are sensemaking, and maybe we use sensemaking when really we need to be planning.
All models are wrong
All models are wrong, but some are useful.
George Box
Fastest way to change the system
The slowest way to change a system is with numbers. …the fastest way to change a system is by changing the mental model…out of which the system arises.
Michael Jones, The Soul of Place
Managing the creative process
Instead of command and control, managing the creative process is about facilitating and permitting.
John Kao
Work complexity
Every piece of work a team undertakes has an inherent amount of complexity. The team can choose how and who should deal with it, but not recognising it will cause problems later.
More than outputs and outcomes
Can’t help thinking that if you’re only talking about outputs and outcomes and not also about inputs, activities and impacts, then you aren’t thinking through the whole of the work.