Baseline skills for modern knowledge work
Modern knowledge workers need certain skills to work effectively.
Planning
Scheduling work.
Communicating
Writing and diagramming clearly, choosing appropriate channels.
Analysing
Understanding data, drawing conclusions.
Decision-making
Prioritising, hypothesising, managing risks.
Problem-solving
Considering opportunities, understanding constraints, assigning resources.
Collaborating
Facilitating workshops, empowering team members, agreeing responsibilities.
Instructing
Learning skills and information, training others.