Weeknotes #15

What happened this week…

• Sent more Trustpilot review requests (1672 sent and 157 received, giving a response rate of 9.39%)
• Induction planning for our new Ecommerce Executive
• Refined some requirements for upcoming work on Magento
• Began moving the Online Shop to cloud hosting
• RMSP Process Mapping
• Dealt with lots of customer enquiries

Read this week…

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• Where Wizards Stay Up Late – The origins of the internet
• Strategize: Product Strategy and Product Roadmap Practices for the Digital Age
• You Don’t Buy Flowers, You Buy Romance – What’s the number one mistake marketers make time and time again?
• Product Management 2.0: A Growth Story

Doing next week…

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• Discussing the Customer Services Improvements Project with the Retail Customer Services Manager
• Ecommerce Monthly Management Meeting
• More planning for the next pieces of work in Magento
• Investigating how Ecommerce Finance Reporting works
• Preparing for the Ecommerce Working Group

Interesting stat of the week…

• The best selling Christmas card has sold the same amount as the thirty-three worst selling cards, the best selling twenty cards (out of 96) account for half the volume of cards sold, which totals 15,527 packs.

In the not too distant future….

• Focusing and prioritising of projects for the next few months.

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