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What went well?

Interesting chats about where capabilities exist in organisations and how breaking process and shifting capabilities to people helps organisations deal with change and uncertainty.

What didn’t go so well?

Playback of a solution design to a stakeholder who decided not to go ahead with the solution.

What could I do differently in the future?

Maybe a different approach to engaging with a new stakeholder, more talking first rather than my usual approach of creating something to talk about.