Journey Mapping for Remote Teams: A Digital Template Admin on 05/09/2020 A collaborative spreadsheet is an efficient, effective tool for virtual customer-journey mapping. Because of the format and structure it affords, almost everyone will be able to access and easily use it. Related Category: Notes Tag: journeymapping, userstory, ux Post navigation Previous: Previous post: Fairness and AI. Sandra Wachter on why fairness cannot…Next: Next post: Stigmergy