Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It) Roger on 18/02/2019 Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It) Related Category: Notes Tag: nps, ux Post navigation Previous: Previous post: Do This Now: 8 Ways to Focus your Product Team on Impact, Not FeaturesNext: Next post: Remote versus Co-located Work