NPS is a waste of time. Use these metrics instead. Roger on 05/07/2019 https://jeffgothelf.com/blog/nps-is-a-waste-of-time-use-these-metrics-instead/ Related Category: Notes Post navigation Previous: Previous post: Next up, Mum. My Show and Tell explaining Digital Engagement to three-year-oldsNext: Next post: Using tech for good to develop and deliver the future of social care