• Blog
  • Weeknotes
  • Work

Roger Swannell

  • Blog
  • Weeknotes
  • Work

Tag: cx

Enfield Council adopts IPsoft’s Amelia platform

Roger on 09/02/2017

Enfield Council adopts IPsoft’s Amelia platform

14 Articles to Help You Deliver Flawless Customer Experiences in 2017

Roger on 13/01/2017

14 Articles to Help You Deliver Flawless Customer Experiences in 2017

The 5 Critical Failures of 80% of Customer Experience initiativesThe 5 Critical Failures of 80% of Customer Experience initiatives

Roger on 04/01/2017

The 5 Critical Failures of 80% of Customer Experience initiatives

How to Hack your E-Commerce Customer Experience

Roger on 11/12/2016

How to Hack your E-Commerce Customer Experience

The Future of Web Forms

Roger on 06/11/2016

The Future of Web Forms

Popular

  • Systems thinking for product managers
  • High‐quality relationships, psychological safety, and learning from failures in work organizations
  • OxCom Day 1
  • Unbundling user research
  • Difference between a guess and a hypothesis

Recent

  • No Design Problem is a Problem
  • Weeknotes 515
  • An introduction to cybernetics
  • Opportunity → Leverage → Advantage
  • An eighth product KPI

Now | Notes | About | Roadmap

Theme by Atomic Blocks.