The Tool that Will Help You Choose Better Product Ideas
Let’s say you manage a product that helps small businesses support their customers. You’re looking to improve customers’ engagement and retention levels. There are two ideas are on the table:
- A dashboard to allow the business owner monitor engagement statistics and trends.
- A chatbot to help the business owner automate communication with their customers.
The dashboard idea came up a few times in talks with customers and you feel it has good potential, but there’s also a risk that only power users will use it. The chatbot is something that the entire company likes and management is quite bullish about — it feels like an big win for customers, it’s a cool project, and, yeah, chatbots are all the rage now.
Product Teams For Infrastructure And Operations
Part of the answer lies in the old adage, “if you can’t beat them, join them.” The integrated, semiautonomous, multi-skilled product team is here to stay. It is the most effective means for discovering and delivering value to customers. I believe the integrated product team is the most important economic unit of the 21st century.
The Three True-North Metrics that Your Product and Business Need
“The Three True-North Metrics that Your Product and Business Need” by Itamar Gilad https://link.medium.com/YxF0aOQgTZ