What happened this week…
- Volunteered at a BHF event.
- Discussed the Sales Interface between Magento and AX.
- Finalised t-shirt designs and briefed suppliers.
- Discussed solutions to security issues with Freshdesk.
- Discussed Christmas Card Marketing with the digital team.
- Implemented a new stock counting process in the warehouse.
- Designed onboarding emails for Selling Defibrillators.
- Tested Magento 2 to prepare for launch.
- Wrote Magento 2 guides for the Customer Service team.
- Mapped Customer Service touch points for CPR and Defibs.
- Went to a charity talk about user testing and understanding audience needs.
Read this week…
Doing next week..
- Launching the new Online Shop.
- Meeting with the Cards B&M Team to discuss books.
- Producing Defibrillators range plan.
- Planning testing selling Christmas cards on Amazon.
- Producing Defibs content changes on the main website.
- Testing Selling Defibs onboarding email automation.
Interesting stat of the week…
- Comparing January to July of this year to last year, the conversion rate increased by 38.21% and Average Order Value increased by 3.73%.
In the not too distant future….
- A new fundraising campaign.
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