Weeknotes 113

What happened this week…

  • Discussed our approach to registering defibrillators with ambulance services.
  • Sent a survey to a few businesses to learn about their experience of buying defibrillators to validate some assumptions.
  • Wrote the first iteration of the guide to writing a business case for defibrillators.
  • Set up the EBay team on Freshdesk.
  • Tested moving the Online Shop email to Office 365.
  • Analysed the half year costs for Ecommerce.
  • Experimented with using Airtable API to call content into a chatbot.
  • Attended presentations from clothing suppliers.
  • Discussed clearing of the old stock and clothing rebuys with the Accessories team.
  • Scaled out the Christmas card Advertising
  • Added the 2019 Diary, 2 Christmas Pin Badges and London to Reading Travel Tickets to the Online Shop.
  • Fixed an Order Confirmation email issue.
  • Launched our new downloadable travel tickets for events teams.
  • Worked on the Donation upsell on the Online Shop.
  • Agreed an approach to handle pre-orders.
  • Discussed how to improve planning for Ecommerce.

Read this week…

Doing next week…

  • Attending the Pharmacy Show to meet with medical device suppliers.
  • Meeting with a Blood Pressure Monitor supplier.
  • Reviewing the returned agreement from one of our defibrillator suppliers.
  • Discussing handling partial-ship and short-ship orders in AX.
  • Adding to the defibrillator range plan.
  • Analysing Christmas card stock cover.
  • Arranging a meeting with Mimecast.
  • Reviewing defibrillator web page content.
  • Writing more for the guide to writing a business case for defibrillators.
  • Agreeing how to use codes in the Sales Export to support AX in recording sales and MDA in fulfilling orders.

Interesting stat of the week…

  • Comparing September 2018 to 2017, traffic from Google increased 173%, the percentage of that traffic that went to the basket increased by 72%, and the percentage of that traffic that completed an order increased by 69%.

In the not to distant future…

  • First iteration of drop-ship order exports.