What I learned from being ill 

I don’t get ill often. But last Saturday I picked up a stomach bug and spent the night throwing up until I had nothing left inside me. As it’s a new experience for me I spent a bit of time thinking about what I’ve learned from it.

I couldn’t drink Diet Coke

I used to drink a lot of Diet Coke, eight or ten cans some days. But since being ill I can barely manage one can a day. It tastes wrong and it upsets my stomach a bit. It took me a few days to realise that the sudden reduction in Diet Coke was also a sudden reduction in my caffeine intake and was contributing to my tiredness. On the upside I drink a lot more water now.

I went to work

Without even thinking about whether I should have called in sick, I went to work. I don’t know if it made me feel worse but it certainly didn’t speed up my recovery. I don’t think I’ve ever called in sick, but it’s certainly something I’ll consider next time I’m ill.

I expected to feel better sooner than I did

I thought that once I’d finished throwing up I’d be back to normal. But actually it wiped me out for nearly a week. I didn’t eat or sleep properly for a few days, which made me even weaker, and not having the caffeine from the Diet Coke affected me too.

It took me a while to understand that all of the consequences of being ill were having a compounded negative effect on me because my assumption about myself was that I could handle being ill and just bounce back. I must be getting old.

Weeknotes #18

What happened this week…

  • Updated our Backlog
  • Presented at the Ecommerce Working Group
  • Reviewed the RMSP Draft Requirements Document
  • Added to the Ecommerce Knowledgebase
  • Worked on a framework for Ecommerce Operations
  • Got a new Credit card (which means can carry on selling on Amazon)
  • Got shortlisted for the Northern Digital Awards Best Ecommerce Website of the year 

Read this week…

Doing next week…

  • Welcoming our new Ecommerce Executive to the BHF
  • Ecommerce Immersion Session
  • Meeting with our logistics company

Interesting stat of the week…

  • Comparing the first week of December this year to last year, the number of visitors using desktops stayed about the same, as did visitors using tablets, but the number of visitors using mobile devices increased by 43%.

In the not too distant future….

  • Customer surveys, testing propositions and validating strategy

Weeknotes #17

What happened this week…

  • Updated the Ecommerce Projects Roadmap
  • Demonstrated Magento to the Community Fundraising Team
  • Started building a Weekly Sales and Margin Reporting Dashboard
  • Agreed the final Ecommerce As-Is Processes for RMSP
  • Prepared the presentation for the Ecommerce Working Group

Read this week…

Doing next week…

  • Cost Analysis for November
  • Planning for improvements to our Customer Services
  • Presenting to the Ecommerce Working Group
  • Requirements for Community Fundraising Ecommerce Site
  • Working on Rebecca’s Induction Plan
  • A final push on Christmas Cards marketing

Interesting stat of the week…

  • Comparing this November to last November, Pageviews are up 28%, Pages per Session is up 51%, Average Session Duration is up 36%, Conversion Rate is up 52%, Bounce Rate is down 16% and Abandonment Rate is down 11%

In the not too distant future….

  • Experience Mapping and Personalisation on the main website to bring more visitors to the Online Shop.