Learning and Improving in Complex Systems: Lessons from public service reforms Admin on 01/07/2020 To address complex societal challenges, public services should both meet individual needs, and respond to systemic pressures. This requires leaders to adapt, and ensure they listen to their peers and the citizens they serve as part of the wider system. Related Category: Notes Tag: complexity, complexsystems, leadership, tweet Post navigation Previous: Previous post: Matt Wade’s Definitive Guide To Teams EtiquetteNext: Next post: A Thought Experiment on the Impact of COVID-19