“Kickoff Kit: Tools to Help Teams Work Better Together” by Sara Bremen Rabstenek https://open.nytimes.com/kickoff-kit-tools-to-help-teams-work-better-together-3ca6a06b4fc2
Our goal on Customer Products is to make FT.com and the iOS and Android apps be as good as they can be for our customers, and increase the lifetime value of each customer or corporate licence. As with any tech organisation, we have a tech estate that we need to keep sustainable, supportable and operationally reliable, while also freeing up as much time as possible to deliver value to our customers and the business.
Imagine working in a team where it’s safe to take risks—in a team where mistakes are not held against you. Imagine working with colleagues who can raise tough problems and issues with people who accept others as being different, who feel safe to ask others for help, and who value you and your unique talents.