A publisher in the Netherlands sent a newsletter that hit a 98% unique open rate Roger on 12/06/2020 I didn’t think it was possible for a newsletter — at least one with any sort of scale — to have a unique open rate above 65%. Getting 1 in 3 subscribers to open a newsletter would be an achievement for most news organizations. Getting 2 in 3 to open would be a Herculean feat.
The Great Reset Roger on 12/06/2020 There is an urgent need for global stakeholders to cooperate in simultaneously managing the direct consequences of the COVID-19 crisis. To improve the state of the world, the World Economic Forum is starting The Great Reset initiative.
4 Key Flow Metrics and How to Use Them in Scrum’s Events Roger on 11/06/2020 In the Kanban Guide for Scrum Teams and the Professional Scrum with Kanban workshop, we introduce 4 key flow metrics that we believe Scrum teams can use to improve their flow.
U, V, or W? The role of Strategy when the future is uncertain Roger on 11/06/2020 Businesses have acted fast to adapt to a new normal, and now some are daring to contemplate beyond next week.
How to Excel at Both Strategy and Execution Roger on 11/06/2020 For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. We intuitively knew that there must be leaders that span these areas, but in fact, few do. According to a global survey of 700 executives across a variety of industries conducted by Strategy&, the strategy consulting division of PwC, only 8% of company leaders were said to excel at both strategy and execution.
How executives can support teams and change institutional ways of working Roger on 10/06/2020 Executives who bring in agile service design teams don’t always know what’s needed to support these teams to deliver outcomes at scale
The Last Target Operating Model You’ll Ever Need™ Roger on 10/06/2020 In case you haven’t come across one before, the TOM is a Thing in the world of “change management”
The Art of Asking Good Questions with The Language Compass Roger on 10/06/2020 A big problem that we often see out in the field is that we humans have a tendency to make a lot of assumptions. Assumptions stem in our imagination and our willingness to accept something as true without question or proof. This can be problematic for a variety of reasons. In work teams they can primarily grow a feeling of unfairness, undermine mutual trust and turn fantasy into unnecessary conflict.
Navigate Complexity: Three Habits of Mind Roger on 10/06/2020 In 2013, I co-authored a paper with several scientist friends on cultivating complexity thinking in social-ecological systems (Rogers et al. 2013). An assertion we made in this piece (and I believe it is still valid) is that too much of our understanding of complexity is intellectual. There is very little that embodies what complexity philosopher Edgar Morin would term “lived complexity”.
Personal principles for product in a crisis Roger on 10/06/2020 Personal principles for product in a crisis